TERMS & CONDITIONS

Proof of up-to-date vaccinations must be received before 1st session of any private training or class. Please scan and email to Hannah@KK9DogTraining.com or bring copy to 1st session. 

 

Tuition holds a spot for a class and reserves your place in the class, precluding another client from enrolling in that spot.

Refunds cannot be issued for missed class sessions. However, if there is room in an appropriate class it may be possible, (but not guaranteed) to visit another class to make up for a missed session.

A refund of 50 percent of tuition, minus fees, is available for withdrawal from group classes due to health issues or emergency circumstances.

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Due to high demand for private training openings, there is a 50.00 rescheduling fee. 

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There are no refunds for private session packages. Packages are valid for weeks equalling the number of sessions times 2.  For example, 4 sessions are valid for 8 weeks from date of purchase. Unused sessions are forfeited after expiration. Please consider scheduling before purchasing a multi-session package. 

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In the event a dog would benefit from a different class, KK9 reserves the right to offer a more appropriate training setting.

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Use of prong, choke or electronic collars are not permitted at KK9 Dog Training.

Please do not bring or plan to use the following:

• prong collar

• choke or chain collar

• e-collar of any kind

• bungee leash

• flexi-leash

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Due to liability concerns, there MUST be an accompanying adult with all minors.

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Registering and remitting payment for any service at KK9 Dog Training indicates permission for trainers at KK9 Dog Training LLC to instruct and coach clients and their dog(s) using humane and least aversive techniques for humane, positive reinforcement training.